---
title: How long until my custom team gear order arrives?
description: Knowledge Base
---

[Skip to content](https://support.rudis.com/knowledge-base/how-long-until-my-custom-team-gear-order-arrives#main-content)

[![white-logo](https://support.rudis.com/hubfs/white-logo.svg)](https://rudis.com/)

Open main navigation

Close main navigation

- [Submit a Request](https://uc9x2.share.hsforms.com/24C4lCFMpS1u3h1CVrl0wjg)

[Submit a Request](https://uc9x2.share.hsforms.com/24C4lCFMpS1u3h1CVrl0wjg)

 This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.rudis.com/knowledge-base?hsLang=en-us)
2. [Custom Team Gear](https://support.rudis.com/knowledge-base/custom-team-gear?hsLang=en-us)

# How long until my custom team gear order arrives?

Custom orders do not go into production until the store's close date. Once a team store has gone into production, it will take 6-8 weeks for your order to arrive. If you are having issues with the fulfillment of your custom team gear order please give us a call at 937-738-6900 or email us at support@rudis.com.

- [Shipping Returns & Exchanges](https://support.rudis.com/knowledge-base/shipping-returns-exchanges?hsLang=en-us)
- [Size Chart Central](https://support.rudis.com/knowledge-base/size-chart-central?hsLang=en-us)
- [Warranty Policy](https://support.rudis.com/knowledge-base/warranty-policy?hsLang=en-us)
- [General](https://support.rudis.com/knowledge-base/general?hsLang=en-us)
- [RUDIS Rewards](https://support.rudis.com/knowledge-base/rudis-rewards?hsLang=en-us)
- [Custom Team Gear](https://support.rudis.com/knowledge-base/custom-team-gear?hsLang=en-us)
- [International](https://support.rudis.com/knowledge-base/international?hsLang=en-us)
- [Community & More](https://support.rudis.com/knowledge-base/community-more?hsLang=en-us)

[![white-logo](https://support.rudis.com/hubfs/white-logo.svg "white-logo")](https://www.rudis.com)

**Contact Customer Care**

Call or text: [(937) 738-6900](tel:+19377386900)  
Email: [support@rudis.com](mailto:support@rudis.com)

**Hours of operation**  
Monday–Friday, 8:00 a.m.–5:00 p.m. ET